Individual controlled air-conditioning
Satellite TV with international channels
Private luxurious bathroom with bathtub and shower
IDD Telephone and fax
Coffee/Tea making facilities
Internet access in room
Hair-dryer and refrigerator
Non-smoking room available and smoke detector
Mini-bar and personal safe deposit box in room
Deluxe: 238 rooms in Regular or Royal Executive floors with large windows and King-size bed in 30m2.
Suite: suite of a bedroom and a living room with comfortable sofas, make-up mirror and weight scale, full-length windows, daily English newspaper in 68m2.
Royal Service Executive Floor: The Royal Suites in 68m2 are located on level 17 to 22sd, at which Lounge and Boardroom are on the 20th floor. The Executive Lounge is equipped with two flat screen 43” TV sets, full-length windows and outdoor terrace give an astonishing view over the city. Stay at Royal lever, guest will entitled the express check-in/out on level 20th. Welcome Drink on arrival. Full Buffet breakfast with show kitchen. Afternoon tea, evening snacks and 2 hours open Bar from 5:30-7:30pm. Complimentary use of Boardroom for the first three hours (subject to availability). Express laundry and dry-cleaning service at regular rate. Daily newspaper. Butler service available upon request and at additional cost.

EL Oriental, Lotus and EL Patio restaurant
Lobby Lounge, Executive Lounge and Meliá Deli bar
Outdoor swimming pool with integrated Jacuzzi
Gift shop and drugstore
Back-up power generator
Laundry & dry-cleaning service
Business center
Oasis Beauty Salon, Oriental Style, Boutique and Jewelry shop
Rooftop heliport and 06 modern elevator
Babysitting service and foreign currency exchange
Sauna, Spa, Massage, Fitness Center and Tennis Court...
Disco, Nightclub, Dancing and Karaoke
Car/Motor/Bicycle Rental service
Travel tour arrangement
Foreign currency exchange
Internet & Email service
Airport Transfer: US$ 20/way for a 4 seats car; US$24/way/7seats, US$26/way/16seats.
Facilities: Wheelchair available on request and Thai Airways International office located directly at Hotel annexes.
Conference Center: The hotel features the largest Grand Ballroom in Hanoi without pillars and a seating capacity for up to 1,200 guests, divisible in 3 smaller rooms. Furthermore, several meeting rooms are at your disposition, kindly access the separate Web page "halls" for further details on seating capacities. A modern Business Center offering secretarial services, photocopying, fax, computers for rent and Internet access complements the magnificent installations.