Internet for travellers in Vietnam: easy - everywhere - 3G/4G/5G

04:06:00 17/06/2019

 

Internet for the travellers in Vietnam: easy - everywhere - 3G/4G/5G


(Vietnam Prepaid Tourist Sim Card)

 

 

The brief: 

 

1. How about internet and mobile network in Vietnam?

2. Vietnam's mobile network providers

3. Where to find and buy a Vietnam Prepaid SIM card?

4. What are the mobile service packages?

 

DETAILS: 

 

1. How about internet and mobile network in Vietnam?
 


If you are planning a tour in Hanoi (Vietnam), you'll want to know about the internet access here to communicate with your family and friends, check the booking hotel or the flight information, connect to the Facebook, Instagram, Twitter ... If you are a backpackers and want to discover with a private route, a Google map on a smartphone with fully internet connection is needed. 
In fact, when you step off the plane in Vietnam International Airport (Noi Bai, Danang or Tan Son Nhat Airport), you can use the free wifi in the departure hall. On the way transfer to the city, you can get the wifi of the bus/car. In most cities of Vietnam and the famous destinations (such as Sapa, Halong Bay, Ninh Binh, Mu Cang Chai ... in Northern or Hue, Hoi An, Danang, My Son in Central and Cu Chi tunnels, Mekong Delta ... in Southern) the hotels and cafes - restaurant have wifi-internet for the guests. So, everything you need is only a prepaid and cheap Vietnam Tourist SIM card to use when travelling. 

 

2. Vietnam's mobile network providers
 

Since the first day connected to the global in 1997, the Internet in Vietnam has been developing and covered all area of Vietnam. About the mobile network, the 3 top biggest providers are Viettel, Vinaphone, Mobile (others: Vietnammobile, Gmobile are still used but not popular). These are the images of their network cover:

 

Mobifone 2G / 3G / 4G mobile network coverage in Vietnam

Mobifone 2G / 3G / 4G mobile network coverage in Vietnam

 

Vinaphone 2G / 3G / 4G mobile network coverage in Vietnam

Vinaphone 2G / 3G / 4G mobile network coverage in Vietnam

 

Viettel 2G / 3G / 4G mobile network coverage in Vietnam

Viettel 2G / 3G / 4G mobile network coverage in Vietnam

 

(The reference info: https://www.nperf.com)

 

As you see, Viettel is the most popular and biggest mobile networks in Vietnam with 3G/4G technology. In the 10th May 2019, they are the first network in Vietnam took the first 5G phone call. So it's easy to choose Viettel as the best Vietnam prepaid SIM card for tourist. If you need to call or send some SMS messages to your friends in Vietnam, the costs are the same as other providers.

Let's see more about the logo of the 3 biggest mobile networks in Vietnam:

Logos

Viettel Logo

Viettel

Vinaphone Logo

Vinaphone

Mobifone Logo

Mobifone

SIM

Sim Viettel 4G

Sim Viettel 4G

Sim Vinaphone 4G

Sim Vinaphone 4G

Sim Mobifone 4G

Sim Mobifone 4G

 

3. Where to find and buy a Vietnam Prepaid SIM card?

 

If you are an online internet addicted, you can find and buy a Vietnam SIM card at the Airport.

At Noi Bai International Airport, after complete the procedures and go to the Public Area of the 1st floor (the Hall A) Terminal T2 (see the map layout), you can find the kiosk of Viettel - Vinaphone - Mobifone to take a SIM.

 

Viettel Store in Noi Bai International Airport

Viettel Store at the A128 location in Noi Bai International Airport (Public Area of the 1st floor - T2)

 

At Danang International Airport, the tourist can take a Prepaid SIM at the store in Arrival Plaza in Ground Floor (opposite of the Baggage Claim Hall)

 

Ground Floor of Danang International Airport - Sim

Map of the SIM store at Ground Floor of Danang International Airport

 

At Tan Son Nhat International Airport, after the baggage claim and go out to the Public area on the 1st floor, you can see the suppliers in the left hand

 

Sim store in Ta Son Nhat Airpor

The simple map of Tan Son Nhat Airport to find the Sim store (Image from Internet)

 

Viettel - Vinaphone at Tan Son Nhat airport

Viettel - Vinaphone at Tan Son Nhat airport (Image from Internet)

 

Mobifone store at Tan Son Nhat airport

Mobifone at Tan Son Nhat airport (Image from Internet)

 

Inside the Airport, the price for a data sim will range from 200 - 300,000 VND (it's about 9 - 12 $) and NO CONTRACT required (visa/passport is the only thing you need). In fact, you can fairly easy and slightly cheaper to buy one in almost streets in Vietnam, you can find a small store with the words as "Ban Sim" - "Sim The" -  "Sim Dien Thoai" ... or going to the official stores of the network providers.

 

A small banner to sell SIM card in Vietnam street

A small banner to sell SIM card in Vietnam street

 

Note: the TOURIST SIM is sold in the Airport has some differences from the normal sim in Vietnam which belong to the package registry

 

4. What are the mobile service packages?

 

Most of the network providers have 1 or many tourist packages within a short period of time to use (maybe in 7 - 15 days or more if you recharge)

 

4.1 - Viettel

 

4.1.1 The Tourist packages

 

+ Depend on the demand of the tourists, Viettel has two plans (NO CONTRACT required)

(1) Tourist Voice plan offers Voice, SMS and Data

(2) Tourist Data plan offers Data only for mobile devices such as smartphones, tablets, USB 3G with many attractive offers and easy to use.

Example of these 2 packages:

Package

Price Inbound call Outbound call (*) Data Period in use

Tourist Voice

200,000 VND (9$) 20 minutes 10 minutes 2Gb 15 days

Tourist Data

100,000 VND (4.5$)     3Gb 15 days

 

The Tariff

 

Tourist Voice

Types

Rates

Block

Viettel intra-network voice call

VND 1,190/min

6s+1

Trans-network voice call

VND 1,390đ/min

Viettel intra-network SMS

VND 300/SMS

 

Trans-network SMS

VND 350/SMS

 

International SMS

VND 2500/SMS

 

Tourist Data

 

Vietnam inbound SMS

VND 500/SMS

 

International SMS

VND 2,500/SMS

 

Data overage charge

VND 9.76/50KB

50KB + 50KB

 

 

4.1.2 User guide

 

Tourist Voice plan (Offering voice, SMS, data)

- Data and validity days accumulated by recharge value as follows:

 

 

 

     VND

Data

Vietnam call (mins)

Inter’ call (mins)

Validity

Recharge value

100,000

1 GB

20

10

5days

200,000

2 GB

40

20

10days

300,000

3 GB

60

30

15 days

500,000

5 GB

100

50

25 days

 

- At time of recharge, if the account is still valid:

+ Voice call, Data: accumulated to the remaining value.

+ New validity: the greater value between the old validity and the new validity of recharge card (from the time of recharging).

- At time of recharge, if the account is blocked:

+ Voice call, Data: by the value of recharge card.

+ New validity: by the validity of recharge card (from the time of recharging).

- If recharge value is different from all values above, it will be added to the credit balance.

- (*) International voice call is available in more than 25 countries: USA, England, France, Canada, Russia, Germany, Netherlands, Spain, Italy, Newzealand, Sweden, Switzerland, Denmark, Norway, Belgium, Finland, Australia, China, Korea Republic, Japan, Taiwan, Cambodia, Malaysia, Thailand, Singapore, Laos, Philippines, Indonesia, Hong Kong…(exception: some special zone code/zip code)

- To make an international call, dial as below:

 [00] + [Country code] + [Area code] + [Phone number]

[+] + [Country code] + [Area code] + [Phone number]

[178] + [00] + [Country code] + [Area code] + [Phone number]

- To check account balance, USSD code: *101# (free)

- To check remaining call and data capacity: compose CHECK send to 195 (free)

- Validity:

+ Calculated by recharge value.

+ End of validity, the subscriber will be blocked one way if no recharging

 

Tourist Data Plan (OfferingDataandSMS, No Voice call)

- To check account balance, USSD code: *101# (free)

- To check remaining data capacity, USSD Code: *102# (free)

- Validity:

+ Calculated by recharge value.

+ End of validity, the subscriber will be blocked one way if no recharging.

Call 1900.8198 (VND 100/min) for further details

The info from the official websites: viettel.vn, vietteltelecom.vn

 

4.2 Vinaphone - VNPT

 

VNPT - Vinaphone was the first mobile network provider in Vietnam and they have 2 packages Prepaid SIM for the Tourist like Viettel: TOURIST SIM and INTERNET 3G / 4G SIM

 

4.2.1 - TOURIST SIM

 

With only 199,000 VND, you will enjoy, the whole preferential set of the International/local call, SMS and high-speed 3G Data within 15 days.

 

Local call

Local SMS

International call

3G High Speed Data

Main account

100 minutes

100 SMS

50 minutes *

15 GB **

20,000 VND

 

(*) International call to:
Mobile/Fixed: United States, China, HongKong, Singapore. Fixed: Japan, Taiwan, Argentina, Australia, Belgium, Brazil, Denmark, France, Hungary, Iceland, Israel, New Zealand, Spain, Switzerland, Swiss, United Kingdom, Puerto Rico, Russia.
(**)Fair usage policy: 01 GB Data daily.

Text VOL TR2 to 900 to check account balance

  • Calling overseas Dial 1714<Country code><Area code><Phone number>

  • Package exceeding rate:

Local call

1,580 VND/Min

Local SMS

250 VND/SMS

Data

55 VND/50 KB

Problem with Internet Access

Simply ensure that your setting for APN (Access Point Name) is set to M3-World.

 

Support Center in English, Chinese, Japanese, Korean

The International Support Center 18001566 will assist you in providing all the information you need while staying in Viet Nam:

  • Hotel, shopping, tour service.

  • Taxi, public transport.

  • Support for OTT Apps such as WhatsApp, Viber, Skype, Uber, etc.

  • Information about payment with Master, Visa Card.

  • Advise on any problems during your trip (dispute with Retailers, Restaurants).

 

4.2.2 - INTERNET 3G / 4G SIM

 

Just only 199.000 VND customers will have 2GB with high-speed 3G Data daily, 20.000 VND in the main account and within 7 days

 

Money in main account

Local data

Usage time

20,000 VND

02 GB each day

07 days

 

Text VOL TR2 sent 900 to check your balance

Note: In case of exceeding the package limit, customers will be charged as follows:

 

Local call

1,580 VND/Min

Local SMS

250 VND/SMS

Data

75 VND/50 KB

 

The International Support Gateway 18001566 will answer all customers' questions and provide information relate to tourism, entertainment, socio-economy in 4 foreign languages English, Chinese, Japan, Korea:

 

  • Providing information and consultancy on selecting hotel, tourism, shopping services.
  • Booking taxi, taxi gateway numbers, and reliable tourism cars.
  • Public transport info, tour guide services.
  • Processing OTT applications such as Whatsapp, Viber, Skype, Uber, etc.
  • Information on payment with Master, Visa card.
  • Consulting when having a dispute with a retailer over consumer goods and services.
  • And others information.

The info from the official websites: vinaphone.com.vn

 

Vietnam Prepaid SIM for the travellers

 

4.3 Mobifone - VMS

 

The Tourist SIM of Mobifone is known as Happy Tourist and Way2go Tourist SIM.

 Happy Tourist has a cost of VND 200,000 package. The user will be able to use 3GB of data, 70 minutes of voice (*) and 30 SMS messages to domestic and international numbers.

(*): International calls:

- All numbers (mobile and fixed): USA, Canada, China, Hong Kong, Korea, Singapore, Thailand, Japan.

- Fixed calls only: Argentina, Australia, Belgium, Brazil, Denmark, France, Germany, Hungary, Ireland, Israel, New Zealand, Puerto Rico, Russia, Spain, Sweden, Switzerland, Taiwan, UK.

To check the account of the SIM, send "KT ALL" to 789 (free)

 

Way2go Tourist SIM package of Mobifone includes the below utilities:

  • 4G/3G Connection – unlimited data access with 6GB high speed
  • 60′ local calls & 100 local SMS
  • BONUS: 30′ free international calls
  • Access to 24/7 tourist support hotline
  • Multi-languages instruction note attached.
  • Receive discounts at merchants with Way2go PromoCard
  • Compatible with all mobile devices
  • Valid for 30 days after activation

 

The syntax for Tourist SIM

  • Dial 900 to activate
  • To check your number, dial 0#OK
  • To check Way2go plan, text “KT W2G” to 789 
  • To check account balance, dial 101#OK
  • To call abroad, dial 1313 + 00 + Country code + Area code + Number

The official websites: mobifone.vn & www.way2go.vn

 

NOTE:

  • If your itinerary is in the most popular cities of Vietnam, you can use the Vietnammobile Prepaid SIM for the cheapest price
  • To use the prepaid Vietnam Tourist SIM, the unlocked phone is needed (if no, you'll use the International Roaming option or use the wifi of the hotel/restaurant/ cafe)

 

 
 


Hope this info will be useful for the travellers when preparing to visit Vietnam, if you have some questions, please do not hesitate to send email to info@imprestravel.com. Thanks and have a good time!

 

 

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